FAQs

Payments Accepted

What forms of payment does REBEL clothing accept?
REBEL clothing accepts payments through all major credit cards. Cash on Delivery is available to most cities in Pakistan.



Is your site secure?
Card numbers are transferred by encrypted secure servers so you can be sure that it is completely safe. You can be confident that your personal and account information is secure at REBEL clothing. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information.

Shipping Methods


How do you ship your packages?
We ship all domestic packages through TCS Courier. All packages have a tracking number and delivery confirmation

We ship international packages through DHL as well.

What are your shipping rates?
Shipping within Pakistan is FREE. YAY!! International Standard shipping costs $30 for upto 5 shirts.

How long will it take before I receive my order?
We have a processing time of approximately 24-36 hours. After we have shipped your order, it will take 2-3 days. All packages are shipped from Karachi.

Do you ship internationally?
Yes! We ship internationally.

Returns and Exchanges


How can I return my order for a refund?
If you would like to return your order for any reason, email us and we will provide a send to address along with an Order #. Any items sent back for return must be in the same condition you received it. We will provide a refund, store credit or an exchange. All returns must be made within 30 days after purchase. If we sent you the wrong item or a defective item, we will reimburse you the cost of shipping.

Cancellation Policy


How can I cancel my order
Please be careful to look over and double check all order information before submitting. If there is an item in your cart that you do not want, be sure to change the quantity number to "0" or tick the box in the "Remove" column on the left hand side of the thumbnail and then be sure to hit the UPDATE button to delete the item from your stash. IF YOU DO NOT UPDATE YOUR CART, THAT ITEM WILL BE ORDERED.

If you need to cancel your order (or a specific item within your order) after hitting the SUBMIT button, please email us and inform us as soon as possible. We will try our best to stop your order from being shipped but cannot guarantee the cancellation at any time. Because your order is usually shipped within 24 hours (often sooner), you must inform us as soon as possible.

If the order is shipped before you cancel, please refuse the package or return it through our carrier service WITHOUT OPENING IT. When we receive the UNOPENED order, we will credit your account minus shipping and mail you a receipt.

Product Information


What are your shirts printed on?
Our shirts are printed on a variety of brands depending on availability or color. The specific brand can be found in the product description. If you want to find out more information on the different brands, visit our sizing charts.

Reprint Designs


The design I wanted to buy is sold out. When will you reprint it again?

REBEL clothing t-shirts are printed in limited runs and reprints run intermittently. We have a schedule of new releases and will throw reprints randomly into the bunch. Be sure to subscribe to our website so you know when new designs are released – that way you can cop ‘em while they hot.

Design a T-Shirt


How can I design a t-shirt for REBEL clothing?

REBEL clothing works with a small group of artists to develop unique fresh concepts. Most of our artists were found through friends and friends of friends. Some have helped us out of a bind. And others, we had plans to recruit since day one. We have a large database of artists that have offered interest in working with us. Right now, we are not accepting new additions but hopefully in the near future we will open the doors again. Please add your email address to our mailing list and we will let you know when that will be happening.

I have a design I want to submit. Can I show it to you and if you like it you can print it?

REBEL clothing is currently contracting our artists. We are not currently accepting art submissions.


Credit Card Declined


Why was my credit card declined?

Your credit card may have been declined for several reasons. But, most of the time it’s a minor error like mistyped address. Our system checks your information with information on your bank’s system so be sure to enter it correctly. The same goes for the expiration date. And a pretty obvious one, make sure you entered the number correctly as well. If all else fails, contact your bank. Feel free to contact us – we will be more than happy to assist you.

Sponsorship


I am a musician/artist/celebrity/superhero/etc… and I want you to clothe me/us!

Awesome! Contact us with information about yourself. Give us some links. If you are a band, give us some links to your music. Note: We mostly sponsor our friends and people that we know personally. However, we will give you a listen and see if we should break that policy.